Meet the Team
And see what makes them the perfect match for you!
Zoe Rohaly:
Zoe spent her time working in the event industry prior to working for a Seattle-based dock building company, where she met her now fiancé and business partner, Dustin!
During her time there, she helped the team quickly become the top marine construction company on Lake Washington. This was in part due to her great communication skills and her unmatched customer service, in addition to her ability to take on and own new tasks.
Zoe's approach to working with her customers is to always be there to help, whether it's just a quick phone call or an urgent drive over. She believes that good communication is key in every situation. Even if the topic of discussion may be a difficult one, she makes sure to handle them quickly and in ways that provide both satisfactory solutions and a positive experience.
dustin howe:
Dustin's background is in residential construction & management. He grew up learning directly from his father who built large custom homes in Arizona, Idaho, and Hawaii.
He learned from a young age what it took to take care of clients the right way. He continued his career building homes in Arizona and Oregon, until he finally landed in Seattle in 2018. That's when he started working for a local dock building company and where he met his now fiancée Zoe. Together with an amazing team, they built what they believe to be the best service team on the lake.
Dustin says customer service is in their blood and that is what has driven them to start EMC. He wants to spend his time focusing solely on making clients happy and solving problems for them. That is his happy place and where he believes he and Zoe can make the most impact.
Values
The EMC team consists of co-founders Dustin & Zoe, the growth-driven couple turned entrepreneur-duo with a passion for high-end customer service & creating solutions. With three main values that are core to who they are, the team at EMC will bring stress-free living & time back into your life.
They value doing the right thing no matter what, period. It isn't always what's easy and often requires extra effort, but that's where the team shines best.
They value quality customer service. That means treating customers with respect, listening to them with the intent of understanding what they need, and finding a solution to fit that need.
They value time. Everyone gets the same 24 hours in a day, and time is the one thing we can't buy more of. That's why they believe yours should be spent with the people you love, doing the things you love.